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Salesforce Certified Administrator is a certification program designed to validate the skills and knowledge of professionals who are responsible for managing and administering Salesforce implementations. The Salesforce Certified Administrator certification exam measures the candidate's proficiency in various areas such as managing users, data, security, and access, configuring and customizing Salesforce, maintaining and optimizing the platform, and collaborating with stakeholders to achieve business objectives. Salesforce Certified Administrator certification is recognized globally and is highly valued by organizations that use Salesforce as their CRM system.

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Salesforce Certified Administrator Sample Questions (Q139-Q144):

NEW QUESTION # 139
When a Sales rep clicks a button on an opportunity, a simple discount calculator screen should be launched.
Which automation tool should an administrator use to build this discount calculator screen?

A. Workflow Rule
B. Platform Event
C. Process Builder
D. Flow Builder

Answer: D

Explanation:
Explanation
Flow Builder supports creating a screen that can launch a simple discount calculator when a button is clicked on an opportunity.
References: https://help.salesforce.com/s/articleView?id=sf.flow_builder_overview.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.flow_distribute_button.htm&type=5

NEW QUESTION # 140
Northern Trail Outfitters (NTO) has deployed my domain. The Chief Marketing Officer wants to make sure that all of the Salesforce users log in using the branded login URL. There needs to be a grace period for the user's bookmarks to be updated.
How should the administrator configure the policies in my domain settings?

A. Set the login policy to prevent login from https://login.salesforce.com
B. Set the redirect policy to Redirect with a warning to the same page within the domain.
C. Set the login policy to require login from https://nto.my.salesforce.com
D. Set the Redirect policy to Do Not redirect.

Answer: D

NEW QUESTION # 141
The administrator at Cloud Kicks has been asked to replace two old workflow rules that are doing simple field updated when a lead is created to improve processing time.
What tool should the administrator use to replace the workflow rules?

A. Quick Action Flow
B. Before Save Flow
C. Screen Flow
D. Scheduled Flow

Answer: B

Explanation:
Explanation
Before Save Flows are a type of record-triggered flow that run before a record is saved and can update fields on that record without any additional actions or DML operations. They are faster and more efficient than workflow rules or process builder for simple field updates when a record is created or updated. References:
https://help.salesforce.com/s/articleView?id=sf.flow_concepts_before_save_update.htm&type=5

NEW QUESTION # 142
Thesupport manager at Cloud Kicks wants to respond to customers as quickly as possible. They have requested that the response include the top five troubleshooting tips that could help solve the customer's issue.
What should the administrator suggest to meet these requirement?

A. Auto-Response Rules
B. Email Alerts
C. Assignment Rules
D. Knowledge Articles

Answer: D

Explanation:
Explanation
Knowledge articles are documents that provide information or solutions about products, services, or processes in Salesforce. You can use knowledgearticles to respond to customers quickly and consistently with accurate information. You can create different types of articles with different templates and fields, such as FAQ articles, troubleshooting articles, how-to articles, etc. To meet the requirement of responding to customers with the top five troubleshooting tips that could help solve their issue, you need to create knowledge articles with those tips and attach them to your email responses or case comments.
References:https://help.salesforce.com/s/articleView?id=sf.knowledge_article_types.htm&type=5

NEW QUESTION # 143
The business development team at Cloud Kicks thinks the account creation process has too many fields to fill out and the page feels cluttered. They haverequested the administrator to simplify the process.
Which automation tool should an administrator use?

A. Workflow rule
B. Flow builder
C. Validation rule
D. Approval process

Answer: B

Explanation:
Explanation
Flow builder is an automation tool that allows administrators tocreate flows that guide users through screens, collect data, and perform actions on records. It can be used to simplify the account creation process by creating a screen flow that shows only the essential fields for creating an account and hides any unnecessary fields or sections from the page layout. Approval process, workflow rule, and validation rule are not automation tools that can simplify the account creation process; they are used for different purposes such as approving records, updating fields, orenforcing data quality.
References:https://help.salesforce.com/s/articleView?id=sf.flow_builder.htm&type=5

NEW QUESTION # 144
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